Each custom products order is completely customised for you and shipped from our HQ in the North of the UK. Custom orders are created and dispatched within 3 working days. See our delivery times you can expect to receive your order once it's been placed.
£3.99 - Free delivery on orders over £35
Once despatched, your order will be delivered in 2-4 working days *
You’ll receive an email when it’s been despatched, which will include tracking information.
Your delivery will be made between Monday and Friday, excluding bank holidays.
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery
Please note Cudli delivers to all UK postcodes excluding BF
Returns & exchanges -
Because of the nature of our products (custom or personalised orders) unless they arrive damaged or defective, we cannot accept returns.If you believe that your custom product is defective, please contact us.
Any products provided without any customisation. We gladly accept returns
Just contact us within:7 days of delivery at email@example.com and acquire a return authorisation email.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value)
Ship items back within:14 days of delivery
Cudli don’t accept exchanges or cancellations but please contact us if you have any problems with your order and we will endeavour to make you happy.